1) CANCELLING AN ORDER OR PART OF AN ORDER
1.1) TIME FRAME
If you change your mind after placing an order, you can cancel the order (or part of the order) within 48hr of the order placement
A cancellation fee of 3% will be applied on the amount paid by you while processing the refund. Any cashback earned on the order prior to the cancellation will be deducted from credits. If the same cashback has been used completely or partially to place another order, the cashback amount will be deducted from the refund amount of the cancelled product
2) RETURN AND REFUND
If you are eligible for any refund, the same shall be given to you as per the following guidelines:
You may initiate the request for return of the Product if the Product is damaged. Please read the damage policy .
a) Nature Furnish delivery arrangements to your home have been designed to ensure a zero-damage and hassle-free experience. Please contact us immediately if: You received a damaged or defective product, bring it in the notice of delivery personnel immediately at the time of delivery and report a complaint at customer care at email@example.com damage & defect will be assessed , and a solution will be provided. If in the opinion of Nature Furnish , the product is broken, it may be returned/replaced, or any other corrective measure may be taken, as deemed appropriate .
Any missing parts required in the assembly of the product should be immediately notified to the Customer Support team, so that they can be arranged to be delivered to you as soon as possible
For any questions or clarifications relating to the product, feel free to contact our Customer Support on +91-7878128703
b) You shall keep the Products in its unused, original condition, along with the original invoice/ sale receipt, brand outer box, MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up. We would accept the request for return of such Product subject to the terms of this Policy.